Terms of Service

1. Introduction

Welcome to Capital City Warehouse ("Company", "we", "our", or "us"). By accessing or using our website at capitalcitywarehouse.net and purchasing our products, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

Capital City Warehouse is located at 1812 E Cesar Chavez St, Austin, TX 78702.

2. Use of Site

You agree to use this site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You must not misuse this site by introducing viruses or other malicious material, or attempting unauthorized access to any part of our systems.

You must be at least 18 years of age or have parental consent to use this site. We reserve the right to terminate access for users who violate these Terms.

3. Products & Pricing

We reserve the right to modify or discontinue products at any time. All prices are listed in US dollars and are subject to change without notice. We make every effort to display accurate product information, but we do not warrant that product descriptions, images, or pricing are error-free.

In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly.

4. Orders & Payment

By placing an order, you represent that you are authorized to use the payment method provided. All orders are subject to acceptance and availability. We process payments securely through Square. Your payment information is never stored on our servers.

We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent activity or errors in product or pricing information.

5. Shipping & Delivery

We ship to addresses within the United States only. Shipping rates and estimated delivery times are provided at checkout. Once an order has shipped, we are not responsible for delays caused by carriers or circumstances beyond our control.

Please see our Shipping Policy for full details.

6. Returns & Refunds

We accept returns within 30 days of delivery for items in their original, unused condition. Customers are responsible for return shipping costs unless the item was defective or incorrectly sent. Refunds are processed within 5–10 business days of receiving the returned item.

To initiate a return, contact us at support@capitalcitywarehouse.net.

7. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of Capital City Warehouse or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Capital City Warehouse shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products purchased through it. Our total liability for any claim shall not exceed the amount paid for the specific product giving rise to the claim.

This limitation of liability applies regardless of the legal theory on which the claim is based, even if we have been advised of the possibility of such damages.

9. Contact

If you have any questions about these Terms, please contact us: